Knowledgebase : Information Technology
How to Change Your Archdiocesan Password (see attachment)
Outlook Cache Fix _for recently migrated O365 addresses_ (see attachment)
Suggested IT Vendor List (see attachment)
The following link to instructions will walk you through setting up your mobile devices with a Microsoft mail account. Whether it's an Office 365 or Exchange email account, you will need to pick the appropriate type for your applicable mobile device. Em...
Office 2016 Quick Reference
Office 2016 Keyboard Shortcuts
Applications that can use SSO by AOA * Facilies Management Software - [] Login Examples * User John Doe * Username: jdoe * Login:
How to re-set the your personal 'Greeting' on your ShoreTel Phone How to listen to voicemail while you are off-site How to use your mobile phone as a primary office number when working off-site
Texting a cell phone (SMS/MMS) using email. You will need to know your receipient's cell carrier. AT&T: SMS / Text - MMS (picture/video msg) - Verizon: 1. Compose a new email and use the rec...
Please refer to the attached document for instructions on how to unjunk your emails from the spam filter. Thank you.
Please use the attached instructions for authenticating to Bitlocker pre-Windows login.
12 Tips to Being Safer Online (see attached)
Please download the document below in case you lose your remote access icon. Please submit tickets at
Please Note: We no longer support local Outlook client configurations on remote systems for anyone outside our domain. We have experienced various sync issues with these setups and users (i.e. clergy, etc.) at the various parishes have a hard time trouble...